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Domain renewal

Domain renewal: useful information

Renewal is a task that must be performed regularly throughout the domain lifecycle.


Buying a domain requires that a specific name is availableon the Internet (i.e. example.com), and often is preparatory to the "rental" of a hosting space where to host your website. To avoid sudden disruption, however, and the possible loss of the product, you have to remember that domains expire every year and must therefore be renewed following the timing shown in the bottom of the page. We remind you that you can choose to renew them for more than a year, so you feel comfortable for a while.

Below we summarize the two basic things to know to implement such a procedure correctly.
1. Why Renew a Domain

1. To protect your presence and identity on the Web, by maintaining your domains and associated services always reachable for your customers, users and friends.

2. To continue enjoying a first quality service. In the last three years our services reached 99.99% uptime on yearly basis

3. For the dedicated support service, that can answer all your support requests quickly and professionally. 99% of support requests is dispatched in a workday.

2. When to renew
The renewal of your domains and all additional services is a vital operation for maintaining your identity online. In order to avoid undesired deactivations, it'is essential that the renewal is made as soon as possible. Postponing the renewal to the last day is an unnecessary risk, because even renewing in advance the expiration date for the next year will not change, but it will remains the original one.
When to renew
Frequently Asked Questions
The yearly domain renewals are automatic?

No, you are required to renew before the domain expiration to have it renewed.

I don't want to renew my domain anymore. How can I cancel?

In this case you should request the service cancellation, otherwise our system will generate the invoices. If you ignore the invoices, anyway, the domain will not be renewed.

How can I pay for the domain renewal?

Supported payment methods are: PayPal, Credit Card and Bank Transfer.

How to transfer a domain with .it extension?

It's required an authorization code (EPP). You must ask your current provider to give you this code.

How to transfer a domain with .com extension?

It's required to ask the current provider to unlock the domain. The provider will unlock the domain and give you a code. When we start the domain transfer, an email will be sent to you with a confirmation link. You have to click on the link and type the code provided to confirm the transfer.

What are the personal details required to register a .it domain?

This is the data required:

First Name
Last Name
Fiscal Code
Address
ZIP code:
State
City
Phone
Email Address

Company
VAT number

What are the personal details required to register a .com, .org, .net domain?

This is the data required:

First Name
Last Name
Address
ZIP code:
State
City
Phone
Email Address

Company

Can I hide the personal data of a .it domain holder?

Yes, it's possible to hide all the personal data from the Whois, except First and Last name. The Privacy can be requested only contextually with the domain registration or transfer.

Can I hide the personal data of a .com domain holder?

Yes, it’s possible to hide all holder’s data, because dummy data are actually displayed. Privacy can be activated/deactivated at any time, for free.

Please note: Domain Privacy can generate some problems during a transfer, because the contact email is also changed to a dummy email, and therefore it will not be reachable and it will be not possible to accept the email for the transfer. For this reason, the privacy must be deactivated before transferring a .com domain.