Keliweb

Dedicated Support

Our team is always by your side

Our dedicated support is the ultimate choice to supervise your Web hosting, VPS, Dedicated Servers and many other Keliweb products at their best. We suggest you to choose our dedicated solution in case of unmanaged services requiring tech support.
Basic Tech Support

Our engineers will provide tech support for any Keliweb product you choose..

The solution provides one hour support. If you need a longer intervention you just have to buy additional hours for the service.

Any programming or website debug intervention is excluded.

Night Tech Support

Our engineers will provide you support by night time (6:00PM - 8:00AM CET/CEST) for dedicated servers and VPS.

The solution provides one hour support. If you need a longer intervention you just have to buy additional hours for the service.

Any programming or website debug intervention is excluded.

INSTANT SUPPORT

Our team supervises our system 24/7/365 and provides ordinary and extraordinary support.

ADVANCED SECURITY

Keliweb Datacenter is protected by the best-performing Hardware and Software and has a 99,99% SLA. The highest guarantee for your Business.

HOUSING & COLOCATION

We take care of your server. Our datacenter will provide you the highest security and best-performing services.

Our support team will be glad to help you any time you need. Our mission is to keep your services always online and provide you, whenever it takes, an estimate time of intervention in case of permanent correction.
Our dedicated support service allows you to get in touch with our team in case of emergency. All our orders are immediately processed and a support ticket instantly released to our engineers. This process will put you through to our tech support bypassing our sales support during the regular working hours. The service will be released automatically.
If you wish to avoid interruption or disservice you can choose our Managed Server solution.

Need tech support to solve problems or disservices?

Your trusted engineer is not available?
Contact our dedicated tech support