Dedicated Support

Request dedicated support

The dedicated support service is the advanced and best-performing solution to have a specialistic assistance for your Web hosting, VPS, Dedicated Servers and many others Keliweb's products.
We suggest you to choose this option if you have an unmanaged service and you are in need of tech support.

One of our system administrators will provide you support for any technical disservice on every Keliweb's products.

This solution provides one hour support. If you need a longer intervention you just have to buy additional hours for the service.

Any programming or website debug intervention is excluded.

€ 29.00 /1 hour + VAT

Buy now

One of our system administrators will provide you extraordinary and urgent support by night time (6:00PM - 8:00AM CET/CEST), for dedicated servers and VPS disservices.

This solution provides one hour support. If you need a longer intervention you just have to buy additional hours for the service.

Any programming or website debug intervention is excluded.

€ 59.00 /1 hour + VAT

Buy now

We are always ready to provide you support

Our dedicated tech support solution will put you in direct contact with one of our engineers in an emergency situation. All the orders are instantly processed and a dedicated support ticket is released to alert our 2° level engineers.
The service will be automatically provided as quickly as possible.
We will provide you an estimate time for the intervention before processing a permanent correction, if it's required.

You can avoid services' interruptions or performances/security's disservices by using our Server Managed management system.

Instant support

Our engineers supervise your system 24/7/365 and they are always available for ordinary and extraordinary support interventions.

Security at the cutting edge of technology

Cutting-edge Security

Keliweb Datacenter is protected by the best-performing Hardware and Software and has a 99,99% SLA.The highest level of guarantee for your Business.

Housing and colocation

Bring your server inside our Datacenter. You will be provided with the highest level of security to guarantee continuity and high-performances to your Services.