You can transfer website and database, without any data loss or down, with the free migration tool, directly from your customer area. The tool can be used for all services that have php running and is designed to work only if you use a Keliweb destination server.
Can I also transfer my email accounts?
You can also transfer your mailboxes with the email migration tool, from your customer area. The tool allows the quick synchronization of IMAP mailboxes, from one server to another and is designed to work in case you use a Keliweb destination server.
Is there a specialist who can take care of the migration for me?
If you don't want to use the free migration tool, you can request assistance in migrating your site. When ordering, you can in fact purchase the 'Migration Support' option, which guarantees the complete management of the migration by our team at a cost of € 59.00 + VAT.
What information do I need to provide to initiate the transfer?
To start the transfer procedure, you need the domain name to be transferred, link, username and password of any control panel, FTP access (host, username and password), Database (database name, user, password and host) and any access to the domain's DNS management panel.
The functioning of the beta software is exempt from any warranties of operation. Keliweb s.r.l. cannot be held responsible for any inconvenience including data loss, file or database corruption and any other malfunction resulting from the use of these tools.
The automated tools, available for free for Keliweb customers, facilitate the transfer operations but are in no way designed to replace the work of a professional webmaster.
